Job Description:
Job Title: Customer Helpdesk Advisor
Location: Breda, Netherlands
Industry: Retail & Consumer Industry
Job Description:
We are looking for a motivated and skilled Customer Helpdesk Advisor to join our team in Breda, Netherlands under the Retail & Consumer Industry sector. In this role, you will be responsible for handling customer inquiries, complaints, and service requests at the store's helpdesk. The ideal candidate should be calm under pressure and have excellent communication skills. Key duties include greeting and assisting customers, resolving billing or product issues, processing returns or exchanges, and maintaining accurate records of interactions. You will also support coordination with other departments to escalate and resolve customer concerns efficiently. This position requires diplomacy, problem-solving skills, and professionalism. Candidates should be responsive, patient, and committed to delivering a positive customer experience.
Job Requirement:
Job Title: Customer Helpdesk Advisor
Location: Breda, Netherlands
Industry: Retail & Consumer Industry
Job Requirements:
We are seeking a capable and enthusiastic individual for the role of Customer Helpdesk Advisor in Breda, Netherlands under the Retail & Consumer Industry sector. The ideal candidate should demonstrate strong communication skills and a solutions-oriented mindset. Key requirements include:
• Ability to handle customer inquiries and complaints in a courteous manner
• Strong problem-solving and conflict-resolution skills
• Familiarity with store policies on returns, exchanges, and service
• Good record-keeping and basic computer skills
• Professional demeanor and patience under pressure
This role suits individuals who are empathetic, detail-oriented, and enjoy helping others. Helpdesk training and customer service guidelines will be provided.
