Job Description:
Job Title: Client Account Manager
Location: Sohar, Oman
Industry: Business Process Outsourcing (BPO) & Knowledge Process Outsourcing (KPO)
Job Description:
We are looking for a Client Account Manager to join our team in Sohar, Oman, under the Business Process Outsourcing (BPO) & Knowledge Process Outsourcing (KPO) sector. In this role, you will be responsible for managing and strengthening client relationships, ensuring that clients' needs are met, and handling the delivery of services according to agreed contracts. The ideal candidate should have strong client management skills and the ability to ensure customer satisfaction.
Key duties include:
• Managing key client accounts and ensuring high levels of satisfaction
• Acting as the primary point of contact for clients’ queries and requests
• Collaborating with internal teams to deliver services that meet client expectations
• Monitoring client feedback and implementing improvements as needed
You will also work closely with the sales and delivery teams to maintain excellent client relationships. This position requires strong communication, problem-solving, and customer service skills. Candidates should be proactive, adaptable, and committed to client success.
Job Requirement:
Job Title: Client Account Manager
Location: Sohar, Oman
Industry: Business Process Outsourcing (BPO) & Knowledge Process Outsourcing (KPO)
Job Requirements:
We are seeking a capable and motivated Client Account Manager for the role in Sohar, Oman, under the Business Process Outsourcing (BPO) & Knowledge Process Outsourcing (KPO) sector. The ideal candidate should have proven experience in managing client relationships and ensuring client satisfaction.
Key requirements include:
• Proven experience in account management or client relations
• Strong communication and negotiation skills
• Ability to handle client queries and resolve issues promptly
• Experience in managing multiple client accounts simultaneously
• Knowledge of BPO services and industry trends
This role suits individuals who are client-focused, proactive, and eager to contribute to the success of our BPO & KPO operations. On-the-job training will be provided to ensure full integration into the role. We value candidates who are committed to maintaining long-term, successful client relationships.
