Job Description:
Remote Executive Assistant in Zurich is responsible for delivering exceptional service in a customer-focused environment. The role involves supporting customer needs through digital or direct interaction, ensuring satisfaction and compliance with service standards. The ideal candidate demonstrates empathy, professionalism, and the ability to resolve issues promptly. The position also includes liaising with internal departments to enhance service delivery and identify process improvement opportunities.
Job Requirement:
• Minimum 3 years of experience in sales operations or business analysis
• Hands-on experience in campaign performance analysis
• Fluent in English; German and/or French a plus
• Solid understanding of financial forecasting and revenue tracking
• Familiarity with Swiss or European regulatory sales environments
• Comfortable working in a fast-paced and evolving industry
• Ability to manage multiple priorities and meet deadlines
• Demonstrated leadership and team collaboration
• Strong command of CRM systems like Salesforce or HubSpot
• Proficiency in multi-lingual communication is an advantage