Job Description:
Remote Medical Assistant in Zurich is responsible for delivering exceptional service in a customer-focused environment. The role involves supporting customer needs through digital or direct interaction, ensuring satisfaction and compliance with service standards. The ideal candidate demonstrates empathy, professionalism, and the ability to resolve issues promptly. The position also includes liaising with internal departments to enhance service delivery and identify process improvement opportunities.
Job Requirement:
• Proficiency in Microsoft Excel, Power BI, and/or Tableau
• Minimum 3 years of experience in sales operations or business analysis
• Strategic thinking with attention to detail
• Experience working in cross-functional teams
• Proven ability to design and implement process improvements
• Familiarity with Swiss or European regulatory sales environments
• Fluent in English; German and/or French a plus
• Solid understanding of financial forecasting and revenue tracking
• Ability to manage multiple priorities and meet deadlines
• Experience in vendor negotiation and supply chain coordination
