Job Description:
Job Description:
The Application Support Engineer provides technical support for enterprise applications, ensuring minimal downtime and optimal performance. Responsibilities include troubleshooting software issues, configuring application environments, and escalating critical problems. The role requires cross-functional collaboration with development, QA, and infrastructure teams to resolve incidents and implement fixes.
Job Requirement:
Requirements:
Degree in Computer Science, IT, or related field
Experience with enterprise software, SQL, and debugging tools
Strong analytical and problem-solving skills
Knowledge of ITIL processes and incident management systems
Ability to communicate technical issues to non-technical users