Job Description:
The Casual Dining Operations Manager based in Bukit Batok is responsible for delivering top-tier service in the Hospitality & Tourism industry. This position involves ensuring guest satisfaction, maintaining operational excellence, coordinating with staff and vendors, and supporting the organization's goals in creating memorable customer experiences. Attention to detail, strong interpersonal communication, and a commitment to service quality are essential. The ideal candidate will be passionate about hospitality, skilled in multi-tasking, and dedicated to upholding brand standards through professional conduct and responsiveness to guest needs.
Job Requirement:
- Minimum 2-4 years of experience in hospitality services
- Attention to detail and guest-oriented approach
- Capability to manage stressful situations and resolve conflicts
- Knowledge of food safety and hygiene standards
- Proficiency with hotel or restaurant management systems
- Strong leadership and team coordination skills
- Degree or diploma in Hospitality Management or related field
- Excellent verbal and written communication abilities
- Ability to work flexible hours, including weekends and holidays
- Professional appearance and positive demeanor
