Job Description:
Location: New York City, USA
Industry: Shipbuilding & Ship Machinery
Job Description:
We are looking for a motivated and skilled Account Success Manager to join our team in New York City, USA under the Shipbuilding & Ship Machinery sector. In this role, you will be responsible for ensuring the successful delivery and continued satisfaction of key client accounts involved in shipbuilding projects and machinery solutions. The ideal candidate should have a strong understanding of account lifecycle management, marine industry services, and customer engagement strategies and a proactive attitude. Key duties include monitoring client satisfaction, facilitating contract execution, managing renewal and upsell opportunities, and working closely with project and service teams. You will also support reporting on account metrics and improvement planning and follow all operational and safety procedures relevant to the role. This position requires attention to detail, good communication skills, and the ability to work both independently and within a team. Candidates should be enthusiastic, adaptable, and committed to delivering high-quality work in a dynamic environment. This is a unique opportunity to contribute to the growth of Shipbuilding & Ship Machinery in New York City while gaining hands-on experience in a meaningful and practical role.
Job Requirement:
Job Requirements:
We are seeking a capable and enthusiastic individual for the role of Account Success Manager in New York City, USA under the Shipbuilding & Ship Machinery sector. The ideal candidate should demonstrate a strong interest in client success and account strategy and a willingness to learn and adapt in a dynamic work environment. Key requirements include:
• Ability to carry out account coordination and client communication effectively
• Strong attention to detail and problem-solving mindset
• Willingness to work in close coordination with shipbuilding operations and customer support teams, if required
• Good communication and teamwork skills
• Basic understanding of CRM tools, project tracking systems, and performance metrics and willingness to follow operational guidelines
This role suits individuals who are dependable, proactive, and eager to contribute to the success of our Shipbuilding & Ship Machinery operations. On-the-job training and support will be provided as needed to ensure full integration into the role. We value dedication, reliability, and a strong work ethic, and we welcome applicants who are ready to make a positive impact in New York City.
