Job Description:
Location: New York City, USA
Industry: Shipbuilding & Ship Machinery
Job Description:
We are looking for a motivated and skilled Customer Support Engineer to join our team in New York City, USA under the Shipbuilding & Ship Machinery sector. In this role, you will be responsible for providing technical support and after-sales service to customers for ship machinery and related systems. The ideal candidate should have a strong understanding of marine engineering systems, troubleshooting techniques, and customer service protocols and a proactive attitude. Key duties include responding to customer inquiries, diagnosing technical issues, conducting on-site service visits, and coordinating with internal technical teams for resolution. You will also support training sessions for clients and maintenance documentation and follow all operational and safety procedures relevant to the role. This position requires attention to detail, good communication skills, and the ability to work both independently and within a team. Candidates should be enthusiastic, adaptable, and committed to delivering high-quality work in a dynamic environment. This is a unique opportunity to contribute to the growth of Shipbuilding & Ship Machinery in New York City while gaining hands-on experience in a meaningful and practical role.
Job Requirement:
Job Requirements:
We are seeking a capable and enthusiastic individual for the role of Customer Support Engineer in New York City, USA under the Shipbuilding & Ship Machinery sector. The ideal candidate should demonstrate a strong interest in technical support and marine engineering systems and a willingness to learn and adapt in a dynamic work environment. Key requirements include:
• Ability to carry out technical troubleshooting and client communication effectively
• Strong attention to detail and problem-solving mindset
• Willingness to work in on-site shipyard or customer locations, if required
• Good communication and teamwork skills
• Basic understanding of marine mechanical/electrical systems and customer service best practices and willingness to follow operational guidelines
This role suits individuals who are dependable, proactive, and eager to contribute to the success of our Shipbuilding & Ship Machinery operations. On-the-job training and support will be provided as needed to ensure full integration into the role. We value dedication, reliability, and a strong work ethic, and we welcome applicants who are ready to make a positive impact in New York City.
