Job Description:
Job Title: Chatbot Developer
Location: New York City, United States
Industry: Customer & Contact Service
Job Description:
We are looking for a motivated and skilled Chatbot Developer to join our team in New York City, United States under the Customer & Contact Service sector. In this role, you will be responsible for designing, developing, and maintaining AI-powered chatbot solutions to enhance customer interactions. The ideal candidate should have a strong understanding of conversational AI platforms, natural language processing (NLP), and customer experience design, along with a proactive attitude. Key duties include building chatbot scripts, integrating bots with service platforms, testing functionality, and analyzing chatbot performance data. You will also support automation initiatives and follow all operational and safety procedures relevant to the role. This position requires strong technical skills, creativity, and a passion for improving customer engagement through technology. Candidates should be innovative, adaptable, and committed to delivering high-quality digital experiences. This is a unique opportunity to contribute to the growth of Customer & Contact Service in New York City while working at the intersection of AI and customer support.
Job Requirement:
Job Requirements:
We are seeking a capable and enthusiastic individual for the role of Chatbot Developer in New York City, United States under the Customer & Contact Service sector. The ideal candidate should demonstrate a strong interest in AI development and user-centered automation design.
Key requirements include:
• Ability to develop, test, and deploy chatbot solutions effectively
• Strong attention to detail and programming skills (e.g., Python, JavaScript, or relevant bot platforms)
• Willingness to collaborate with UX, IT, and service teams
• Excellent problem-solving and communication abilities
• Basic understanding of safety procedures and willingness to follow operational guidelines
This role suits individuals who are tech-savvy, innovative, and eager to enhance customer service through intelligent automation. Training and support will be provided. We value forward-thinking, experimentation, and customer focus.
