Job Description:
Job Title: Concierge Door Supervisor
Location: Riyadh, Saudi Arabia
Industry: Hospitality & Tourism
Job Description:
The Concierge Door Supervisor in Riyadh plays a critical role in ensuring a welcoming and secure experience for all guests entering a hotel or hospitality facility. This position involves managing the flow of guests and vehicles at the entrance, providing a professional first impression, and assisting with concierge-related duties such as directing guests, handling luggage coordination, and coordinating with valet staff.
Responsibilities include overseeing the door staff, ensuring prompt and courteous guest service, and managing guest inquiries and requests. The supervisor is also responsible for monitoring security procedures at the entrance, managing deliveries, and maintaining clear communication with the front desk and other departments. The position requires exceptional interpersonal skills, strong leadership abilities, and attention to detail to uphold service excellence standards.
Job Requirement:
To be considered for the Concierge Door Supervisor role in Riyadh, candidates must possess prior experience in guest service, front-of-house operations, or hospitality supervision.
Requirements include:
• Minimum high school diploma; hospitality certification preferred
• At least 2 years of supervisory experience in a luxury or high-traffic environment
• Strong communication and customer service skills
• Ability to manage and train door staff efficiently
• Knowledge of guest service protocols and emergency response procedures
• Professional appearance and demeanor
• Ability to stand for extended periods and work in all weather conditions
• Fluent in English; Arabic language skills are a plus
This role demands a proactive and attentive individual committed to providing seamless guest arrivals and departures.
