Job Description:
Job Title: Conflict Resolution Specialist
Location: Florence, Italy
Industry: Human Resources & Recruitment
Job Description:
We are looking for a motivated and skilled Conflict Resolution Specialist to join our team in Florence, Italy under the Human Resources & Recruitment sector. In this role, you will be responsible for resolving internal conflicts, improving team dynamics, and supporting a respectful and inclusive work environment. The ideal candidate should have a background in mediation, HR policy, and interpersonal communication. Key duties include conducting conflict assessments, facilitating mediation sessions, developing conflict resolution strategies, and advising leadership on resolution practices. You will also support training on communication and de-escalation techniques and follow all procedural and confidentiality protocols. This position requires empathy, tact, and the ability to manage sensitive situations. Candidates should be trustworthy, emotionally intelligent, and committed to fostering workplace harmony. This is a unique opportunity to contribute to the growth of Human Resources & Recruitment in Florence by nurturing a collaborative work culture.
Job Requirement:
We are seeking a capable and enthusiastic individual for the role of Conflict Resolution Specialist in Florence, Italy under the Human Resources & Recruitment sector. The ideal candidate should demonstrate a strong interest in emotional intelligence and people management. Key requirements include:
• Ability to identify, mediate, and resolve workplace conflicts
• Strong listening, empathy, and communication skills
• Familiarity with conflict resolution models and HR policies
• Neutral and ethical stance in all interactions
• Training or certification in mediation or counseling (preferred)
This role suits individuals who are thoughtful, diplomatic, and eager to contribute to the success of our Human Resources & Recruitment operations. We welcome applicants who are ready to support workplace well-being and resolution practices in Florence.
