Job Description:
Job Title: Call Center Agent
Location: Kuantan, Malaysia
Industry: Customer & Contact Service
Job Description:
We are looking for a motivated and skilled Call Center Agent to join our team in Kuantan, Malaysia under the Customer & Contact Service sector. In this role, you will be responsible for handling incoming and outgoing calls, assisting customers with inquiries, and providing solutions to support their needs. The ideal candidate should have a strong understanding of customer service practices and communication tools, along with a proactive and friendly attitude. Key duties include responding to customer queries, documenting interactions, escalating issues when necessary, and supporting service quality standards. You will also assist with feedback collection and follow operational procedures and call center guidelines. This position requires excellent communication skills, attention to detail, and the ability to work both independently and collaboratively. Candidates should be adaptable, approachable, and committed to providing outstanding customer experiences. This is a great opportunity to contribute to Customer & Contact Service excellence in Kuantan.
Job Requirement:
Job Requirements:
We are seeking a capable and enthusiastic individual for the role of Medical Records Coordinator in George Town, Malaysia under the Customer & Contact Service sector. The ideal candidate should demonstrate a strong interest in medical records management and a willingness to learn and adapt in a dynamic work environment. Key requirements include:
• Ability to manage and organize medical records effectively
• Strong attention to detail and problem-solving mindset
• Willingness to work with confidential patient information
• Good communication and teamwork skills
• Basic understanding of compliance and privacy regulations
This role suits individuals who are dependable, proactive, and eager to contribute to the success of our Customer & Contact Service operations. On-the-job training and support will be provided as needed.
