Job Description:
The Branch Banking Officer in AI Farwaniyah oversees the day-to-day operations of a bank branch and ensures the delivery of excellent customer service. The officer supervises staff, manages cash operations, ensures compliance, and drives sales of banking products.
Responsibilities include monitoring branch performance, training new staff, handling escalated client issues, and liaising with regional management. The officer plays a strategic role in expanding the branch’s customer base and improving operational efficiency.
Job Requirement:
Bachelor's degree in Banking, Finance, or Business
4+ years of experience in retail banking, with at least 1 year in a supervisory role
Strong leadership, communication, and decision-making skills
Knowledge of branch operations, sales, and regulatory compliance
Proficiency in core banking systems and MS Office
Customer-focused with the ability to motivate teams
Strong problem-solving and time-management skills
