Job Description:
The Customer Sales Assistant is responsible for driving sales and providing exceptional service to customers. This role focuses on understanding customer needs and recommending suitable products, demonstrating features, and explaining benefits. The assistant must be well-versed in the store's entire product line, from inventory to pricing and special offers. They are responsible for processing transactions accurately at the point of sale (POS) and handling cash, credit cards, and other forms of payment. Beyond the transaction, they build rapport with customers, encouraging loyalty and repeat visits. This position also involves achieving personal and team sales targets, participating in merchandising activities, and keeping the sales floor tidy and well-stocked. They are often the first point of contact for customer inquiries and play a direct role in the store's financial success.
Job Requirement:
A minimum of a high school diploma is required, with a preference for some post-secondary education in a business or sales-related field. Proven experience in a sales or customer service role is essential, with a demonstrable track record of meeting or exceeding sales goals. The candidate must have a deep understanding of sales techniques, including upselling and cross-selling. Strong numerical and problem-solving skills are necessary for accurately handling transactions and balancing the cash register. Excellent communication and active listening skills are crucial for understanding customer needs. The role demands a professional appearance and a positive, enthusiastic attitude. The ability to work a flexible schedule, including weekends and public holidays, is mandatory. Candidates should be proficient with POS systems and comfortable with technology. Fluency in Greek and basic English is required.
