Job Description:
The Digital Order Fulfillment Worker plays a key role in bridging online customer orders with in-store inventory by managing the picking, packing, and shipping of e-commerce sales in a Mahboula-based retail setting. This position supports the digital retail channel and ensures that customers receive accurate, timely, and quality-checked orders.
Responsibilities include interpreting online order forms, selecting items from the store or stockroom, verifying product availability, and packaging items in accordance with company standards. The worker also generates shipping labels, processes payment confirmations, and arranges handover to the delivery team. They may also be tasked with updating online inventory data, flagging stockouts, and managing returns.
Accuracy, speed, and attention to quality are essential in this role, as digital customers expect efficient service. The role involves interaction with other departments including sales, logistics, and customer support.
Job Requirement:
High school diploma or higher; coursework in retail operations or logistics is a plus
1–2 years of experience in digital retail, order fulfillment, or customer service
Familiarity with retail inventory systems and e-commerce platforms
Ability to multi-task and prioritize orders during high-volume periods
Strong attention to detail and packaging standards
Basic computer skills, especially data entry and label printing
Able to stand and walk for long periods while managing repetitive tasks
Strong problem-solving skills and adaptability
Comfortable working in fast-paced retail and digital environments
Availability for shift work including weekends and sales campaigns
