Job Description:
The Conference and Banquet Manager in Dunedin is responsible for overseeing the planning, coordination, and execution of corporate meetings, conferences, and banquet functions hosted at the hotel or events venue. This managerial role serves as the primary liaison between clients and internal departments to ensure that all event specifications, including room layouts, audio-visual needs, catering details, and guest accommodations, are delivered to the highest standards. The manager is responsible for supervising banquet staff, creating function schedules, organizing setup and teardown activities, and ensuring timely service delivery. This role demands close collaboration with the sales, culinary, and housekeeping departments to ensure smooth operations and client satisfaction. The manager must monitor budgets, control labor and food costs, and implement improvements in efficiency and guest experience. During events, the manager is present on-site to oversee logistics, resolve any issues, and ensure that guests’ expectations are exceeded.
Job Requirement:
A bachelor’s degree in hospitality management, event coordination, or hotel administration is preferred. Candidates should have a minimum of 4–6 years of experience in conference or banquet operations, with at least 2 years in a supervisory or management role. The position demands strong leadership, problem-solving, and communication skills. Familiarity with banquet event orders (BEOs), staff scheduling, and food and beverage operations is essential. Applicants must be well-organized, customer-service oriented, and capable of managing multiple large-scale events simultaneously. Availability to work evenings, weekends, and public holidays is expected.
