Job Description:
We are hiring an Operations Trainer to design and deliver engaging, effective training programs for our operational teams in Frankfurt am Main. You will play a key role in equipping employees with the knowledge and skills needed to meet performance standards and operational goals.
You will develop customized training materials, conduct onboarding and refresher sessions, and evaluate training outcomes. Regular interaction with team leaders and department heads is required to align learning with business needs.
This role is ideal for someone passionate about adult learning and continuous development.
Job Requirement:
Candidates should have a degree in education, business, HR, or a related field, with at least 3 years of experience in training and development, preferably within operations or service delivery.
Strong presentation, communication, and instructional design skills are required. Experience in creating e-learning content and using Learning Management Systems (LMS) is desirable. Fluency in German and English is a must.