Job Description:
Job Title: Account Relationship Manager
Location: Rome, Italy
Industry: Customer & Contact Service
Job Description:
We are looking for a motivated and skilled Account Relationship Manager to join our team in Rome, Italy under the Customer & Contact Service sector. In this role, you will be responsible for nurturing client relationships, ensuring account satisfaction, and driving customer retention and growth. The ideal candidate should have a strong understanding of relationship management, account strategy, and service excellence. Key duties include managing key client accounts, facilitating ongoing communications, resolving service concerns, identifying upsell opportunities, and reporting on account performance. You will also support client lifecycle planning and follow all operational and safety procedures relevant to the role. This position requires interpersonal finesse, commercial awareness, and a passion for long-term customer value. This is a unique opportunity to contribute to the growth of Customer & Contact Service in Rome while managing high-impact accounts.
Job Requirement:
We are seeking a capable and enthusiastic individual for the role of Account Relationship Manager in Rome, Italy under the Customer & Contact Service sector. The ideal candidate should demonstrate a strong interest in account management and client development. Key requirements include:
• Ability to manage and grow customer accounts effectively
• Strong relationship-building and negotiation skills
• Willingness to collaborate with internal teams to deliver tailored service
• Familiarity with CRM systems and customer success metrics
• Attention to detail and a proactive, client-centric mindset
This role suits individuals who are personable, organized, and eager to ensure long-lasting client partnerships. We welcome applicants ready to grow trusted client relationships in Rome.
