Job Description:
Job Title: Client Account Manager
Location: Rome, Italy
Industry: Customer & Contact Service
Job Description:
We are looking for a motivated and skilled Client Account Manager to join our team in Rome, Italy under the Customer & Contact Service sector. In this role, you will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and that they receive outstanding service. The ideal candidate should have a strong understanding of account management, customer satisfaction, and business communication. Key duties include managing client portfolios, conducting regular check-ins, addressing concerns proactively, identifying growth opportunities, and coordinating with internal teams to deliver tailored solutions. You will also support contract renewals and follow all operational and safety procedures relevant to the role. This position requires relationship management, strategic planning, and a customer-first mindset. This is a unique opportunity to contribute to the growth of Customer & Contact Service in Rome while enhancing client satisfaction and loyalty.
Job Requirement:
We are seeking a capable and enthusiastic individual for the role of Client Account Manager in Rome, Italy under the Customer & Contact Service sector. The ideal candidate should demonstrate a strong interest in client success and service strategy. Key requirements include:
• Ability to manage client relationships and identify service needs
• Strong interpersonal, negotiation, and communication skills
• Willingness to collaborate across teams to solve client challenges
• Familiarity with CRM platforms, account planning, and reporting tools
• A relationship-focused, solution-oriented, and dependable approach
This role suits individuals who are customer-focused, responsive, and committed to delivering value. We welcome applicants ready to build trust and grow client success in Rome.
