Job Description:
Job Title: AI Integration Specialist
Location: Florence, Italy
Industry: Customer & Contact Service
Job Description:
We are looking for a motivated and skilled AI Integration Specialist to join our team in Florence, Italy under the Customer & Contact Service sector. In this role, you will be responsible for integrating artificial intelligence technologies into customer service platforms to streamline and enhance support processes. The ideal candidate should have a strong understanding of AI tools, system architecture, and customer service automation. Key duties include implementing AI-powered solutions, working with chatbot and CRM platforms, ensuring smooth integration with existing systems, and evaluating performance metrics. You will also support ongoing maintenance and follow all operational and safety procedures relevant to the role. This position requires attention to detail, good communication skills, and the ability to work both independently and within a team. Candidates should be enthusiastic, adaptable, and committed to delivering high-quality work in a dynamic environment. This is a unique opportunity to contribute to the growth of Customer & Contact Service in Florence while gaining hands-on experience in a meaningful and practical role.
Job Requirement:
We are seeking a capable and enthusiastic individual for the role of AI Integration Specialist in Florence, Italy under the Customer & Contact Service sector. The ideal candidate should demonstrate a strong interest in AI applications and a willingness to learn and adapt in a dynamic work environment. Key requirements include:
• Ability to carry out AI tool integration and configuration effectively
• Strong attention to detail and problem-solving mindset
• Willingness to work on both front-end and back-end systems if needed
• Good communication and teamwork skills
• Basic understanding of safety procedures and willingness to follow operational guidelines
This role suits individuals who are dependable, proactive, and eager to contribute to the success of our Customer & Contact Service operations. On-the-job training and support will be provided as needed to ensure full integration into the role. We value dedication, reliability, and a strong work ethic, and we welcome applicants who are ready to make a positive impact in Florence.
