Job Description:
The Business Systems Analyst in Christchurch plays a critical role in bridging the gap between business operations and IT systems. The analyst is responsible for gathering and analyzing business requirements, designing system solutions, and facilitating the implementation of new technologies that enhance organizational performance. This role is essential in ensuring that digital systems align with strategic goals and deliver measurable improvements.
The analyst will engage with stakeholders across departments to understand processes and identify pain points. They will conduct feasibility studies, document user requirements, map business processes, and develop functional specifications for IT teams. In collaboration with project managers and developers, the analyst will support the design, testing, deployment, and training phases of system implementation projects.
Additional duties include producing reports and dashboards to support decision-making, managing change requests, and providing post-deployment support. The analyst must ensure that systems are user-friendly, compliant with internal standards, and adaptable to evolving business needs.
Job Requirement:
A degree in business administration, information systems, or a related discipline is required, along with 3–5 years of experience as a business or systems analyst. Proficiency in business analysis tools (e.g., Visio, JIRA, Confluence), SQL, and ERP/CRM systems is highly desirable. The candidate should have excellent analytical and problem-solving skills, strong communication abilities, and experience in both agile and waterfall development environments. Knowledge of business process reengineering and change management practices will be an advantage. Strong documentation skills and stakeholder engagement capabilities are essential for success in this role.
