Job Description:
The Cleaning Operations Lead in Toronto is responsible for supervising and coordinating cleaning staff and janitorial activities across commercial, institutional, or residential facilities. This leadership role involves overseeing daily cleaning schedules, assigning duties, inspecting completed work, and ensuring all areas meet the required cleanliness and hygiene standards.
Key responsibilities include managing supply inventory, training new cleaning staff, maintaining compliance with health and safety regulations (including WHMIS standards), and reporting facility maintenance issues. The Lead acts as the primary point of contact between the cleaning team and facility management, resolving issues promptly and ensuring service quality is consistently high.
This role requires strong organizational and leadership skills, as well as hands-on support during high-demand periods. The Cleaning Operations Lead plays a pivotal role in maintaining clean, safe, and welcoming environments across diverse settings in Toronto, including offices, schools, healthcare facilities, and hospitality venues.
Job Requirement:
Education: High school diploma required; post-secondary certification in facilities management or cleaning operations is an asset.
Experience: Minimum 3 years of experience in janitorial or cleaning services, including 1 year in a supervisory role.
Skills:
Leadership and staff coordination.
Strong knowledge of commercial cleaning procedures and chemical safety.
Ability to train and motivate teams.
Time management and problem-solving skills.
Basic computer literacy for scheduling and reporting.
Language: Proficiency in English; knowledge of other languages is an advantage.
Other Requirements:
WHMIS certification required.
Flexibility to work evenings, weekends, or split shifts.
Physical ability to assist with cleaning tasks when needed.
Professional demeanor and commitment to high cleaning standards.
