Job Description:
We are hiring a Client Relationship Manager to oversee and enhance customer engagement across our engineering service portfolio. You will be responsible for maintaining strong client connections, understanding their technical requirements, and facilitating solutions in collaboration with internal teams. This role includes managing key accounts, handling escalations, and identifying opportunities for value-added services. The position is strategic and client-facing, requiring a mix of technical insight and interpersonal skill.
Job Requirement:
Applicants should have a degree in Business, Engineering, or a related field, with 3–5 years of experience in account management or customer success. Excellent communication, negotiation, and problem-solving skills are essential. Familiarity with CRM tools, customer lifecycle management, and the ability to understand technical concepts are critical. Fluency in German and English is mandatory.
