Job Description:
An Auto Service Center Operator in Wellington manages the daily functioning of a small-to-mid-sized automotive service facility, ensuring that customers receive timely, efficient, and high-quality vehicle servicing. Duties include coordinating repair schedules, assigning jobs to technicians, overseeing front-desk operations, handling customer interactions, and maintaining inventory of spare parts and tools. Operators must ensure all vehicle inspections and repairs comply with safety and regulatory standards. Additionally, the role includes supervising cleanliness, enforcing workplace health and safety guidelines, processing payments, and maintaining service records. Operators may also provide basic repair services when necessary and assist in training new staff.
Job Requirement:
Ideal candidates should hold a diploma in automotive service, business management, or a related field, along with 3–5 years of experience in automotive operations or service management. Leadership skills, multitasking abilities, and customer service proficiency are essential. Knowledge of workshop procedures, basic accounting, and familiarity with service management software is beneficial. Candidates must possess good communication skills, a solution-focused approach, and a full, clean driver’s license.
