Job Description:
The Business Data Analyst provides analytical support to various business functions by interpreting complex datasets and delivering actionable insights in a KPO/BPO setup in Dubai. This role involves collecting, cleaning, and modeling data to measure key metrics, identify operational improvements, and assist in strategic decision-making. Responsibilities include creating dashboards, performing root cause analysis, preparing ad hoc reports, and collaborating with operations, finance, and customer service departments to solve business problems. The analyst also contributes to automation initiatives by creating data pipelines and recommending reporting process improvements. This role requires an inquisitive mindset, strong business acumen, and the ability to turn data into strategy. In Dubai’s analytics-driven outsourcing industry, the Business Data Analyst helps organizations scale intelligently and respond to market changes rapidly.
Job Requirement:
A degree in data science, economics, business, or computer science is preferred, with 2–4 years of experience in a business analytics or reporting role. Proficiency in data querying (SQL), Excel, and data visualization platforms is necessary. Knowledge of Python or R is a plus. Candidates must have strong analytical and communication skills, and be capable of managing multiple datasets to deliver relevant business insights.
