Job Description: As a Food & Beverage Supervisor in London, Canada, within the food and beverage industry, you will play a crucial role in overseeing the daily operations of the dining area and ensuring excellent customer service. Your responsibilities will include supervising and coordinating the activities of the food and beverage staff, ensuring efficient service, maintaining cleanliness, and upholding quality standards. You will assist in training and coaching the team to deliver exceptional dining experiences, handle customer inquiries and complaints, and resolve any issues that may arise. Collaboration with the kitchen staff and management will be essential to ensure smooth operations and a seamless guest experience. Strong leadership skills, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role. The Food & Beverage Supervisor position offers an opportunity to showcase your hospitality expertise, organizational skills, and customer service abilities in creating memorable dining experiences.
Job Requirement: High school diploma or equivalent (relevant certifications or courses in hospitality management are a plus). Previous experience in the food and beverage industry, preferably in a supervisory or leadership role. Strong knowledge of food and beverage operations, including service standards, menu offerings, and customer preferences. Excellent communication and interpersonal skills to effectively interact with customers, staff, and management. Ability to lead and motivate a team, delegate tasks, and ensure smooth service flow. Strong problem-solving and decision-making abilities to handle customer concerns and operational challenges. Knowledge of health and safety regulations, food handling practices, and hygiene standards. Flexibility to work in shifts, including evenings, weekends, and holidays. Ability to handle cash transactions, operate POS systems, and reconcile cash registers. Attention to detail and ability to maintain cleanliness and orderliness in the dining area.
