Job Description:
The Customer Sales Assistant is a customer-focused retail professional responsible for facilitating sales and enhancing the shopping experience in Al Rayyan, Qatar. This position involves greeting customers, understanding their preferences, recommending products, and guiding them through the purchase process. The assistant will handle transactions using a POS system, process returns or exchanges, and provide product-related information such as features, pricing, and promotions. Additionally, the role involves restocking shelves, arranging product displays, and maintaining store tidiness.
Customer Sales Assistants play a vital role in driving sales goals by building rapport with shoppers and delivering attentive service. They may also assist in executing visual merchandising strategies, managing promotional stands, and collecting customer feedback for service improvement. Working closely with supervisors and floor staff, they ensure smooth daily operations while upholding the store’s customer service standards. The role demands alertness, multitasking, and strong product knowledge.
Job Requirement:
Education: Minimum high school diploma; a certificate in retail sales or customer service is advantageous.
Experience: 1–2 years of experience in retail, sales, or hospitality is preferred.
Skills:
Excellent communication and interpersonal skills.
Familiarity with point-of-sale (POS) systems and payment handling.
Basic math and cash-handling accuracy.
Ability to remain calm and courteous in busy retail environments.
Sales-oriented mindset with strong product knowledge retention.
Language: Fluency in English; Arabic language skills are beneficial.
Other Requirements:
Must be able to stand for extended periods and handle physical stock when needed.
Willingness to work shifts, including weekends and holidays.
Punctuality, personal presentation, and customer-first attitude.
Flexibility to assist across departments during peak times.
