Job Description:
The Client Account Manager manages long-term relationships with key accounts in Hawally to ensure client satisfaction, retention, and revenue growth. The role serves as the primary contact for assigned clients and works to understand their needs, propose solutions, and coordinate internal resources to deliver results.
Responsibilities include onboarding clients, tracking account health, presenting quarterly reviews, upselling services, and resolving issues.
Job Requirement:
A degree in Business Administration or Account Management is required. 4+ years of experience in client-facing roles is preferred. Proficiency in CRM systems, presentation tools, and account reporting is essential.
Strong relationship management, problem-solving, and communication skills are crucial. Regional knowledge of Hawally’s commercial clients adds context to account strategies.