Job Description:
The Business Process Director in Ajman is responsible for overseeing the design, analysis, and optimization of business processes across the organization. This strategic leadership role involves mapping existing workflows, identifying inefficiencies, and driving process reengineering initiatives to enhance productivity, compliance, and scalability. The director will collaborate with business unit leaders to ensure that every operational and administrative process supports the company’s growth and strategic vision. This role includes leading cross-functional projects focused on automation, process digitization, and system integration. A major focus is the adoption of Lean Six Sigma methodologies and the implementation of process governance frameworks. The Business Process Director also plays a key role in change management, ensuring that new processes are adopted smoothly, and that employees are trained effectively. The director is expected to continuously monitor process performance metrics, produce improvement reports, and recommend corrective actions where needed. This role acts as a strategic advisor to the C-suite on matters related to operational efficiency and business transformation.
Job Requirement:
A degree in industrial engineering, business process management, or a related field is required, with preference for candidates holding Lean Six Sigma Black Belt certification. At least 10 years of experience in process optimization or business transformation roles is essential, with a minimum of 3–5 years in a director-level position. Experience with BPM tools, ERP systems, and digital transformation projects is crucial.
